COVID19: If you need us, we are still at your disposal. If you need to ship an order, we will do our best to help you.
When you enter the platform you will have access to the main menu. Here you can click on the “My Documents” section to manage all mandatory documents with HTG Express.
This is a list of the documents you have already submitted to HTG Express through this platform and also, where you can consult them.
In the list you will see the status of the document:
FIRST DOCUMENT UPLOAD
The first time you upload a document you must do it in the upper part of the screen and you must choose the type of document you want to upload from the drop-down menu ” Type of Document”.
Press the ”browse” button to attach it from your device.
Depending on the type of document you may need to fill in the expiry date and finally click on the ”Upload File” button.
Depending on the service level with HTG Express, it will also be necessary to send documents for each vehicle and/or driver.
To upload a vehicle document, you must first select the plate number from the drop-down menu.
Then continue as you would with any other document.
RENEWAL OF DOCUMENTS
If the document is expired or about to expire you will see the button ”select file” so you can attach it from your computer and also complete the expiry date, if necessary, to upload it by clicking on the button ”Update”.
In case of doubt, please contact firstname.lastname@example.org.