Textos legales whatsapp - HTG Express

Legal Notice for the Use of WhatsApp Business
in Communications with Suppliers

To ensure transparency and efficiency in communications between Hirutrans Garraioak S.L. (hereinafter referred to as “the Company”) and its suppliers, the following terms and legal provisions apply to the use of WhatsApp Business as a communication channel:

 

Purpose of Communications:

Communications made via WhatsApp Business by the Company aim to convey essential information regarding:

Transportation requests and order details.

Delivery notifications or incident reports.

Updates on schedules and logistics.

Any other relevant information for daily operations.

 

Exclusive Use of Official WhatsApp Business Account:

All communications via WhatsApp will be conducted exclusively through the Company’s official number registered on WhatsApp Business.

Suppliers must ensure that the number from which messages are received corresponds to the verified profile of Hirutrans Garraioak S.L.

 

Supplier Responsibility:

Suppliers are responsible for keeping their contact information, including the phone number associated with WhatsApp, up to date in the Company’s systems.

Communications received through WhatsApp Business will be considered valid and binding, provided they come from the Company’s official profile.

Suppliers must regularly review notifications received and respond promptly when necessary.

 

Confidentiality and Use of Information:

All information transmitted via WhatsApp Business by the Company to the supplier will be considered confidential.

Suppliers may not share this information with third parties without prior written authorization from the Company.

 

Acceptance of WhatsApp Business Usage:

By continuing their business relationship with Hirutrans Garraioak S.L., suppliers accept the use of WhatsApp Business as a complementary communication channel.

Any questions or clarifications regarding the content of communications can be addressed by contacting the Company’s Administration Department directly.

 

Usage Limitations:

WhatsApp Business will not be used to transmit legal documents, contracts, or critical information that requires formal confirmation through other means.

In case of discrepancies, communications made via email or in writing will prevail.

 

Modifications to the Legal Notice:

The Company reserves the right to modify these terms of use for WhatsApp Business. Changes will be communicated to suppliers with reasonable notice.

For any additional inquiries, please contact the Administration Department of Hirutrans Garraioak S.L. through the usual contact channels.